Frequently Asked Questions

Have questions about how EnergyBrokerTx works? We’ve simplified the commercial energy procurement process—from your first contact to long-term savings—so you always know what to expect. Explore our frequently asked questions below to better understand how we help Texas businesses secure lower energy rates quickly and confidently.

How do I get started with EnergyBrokerTx?

Simply share your business details or a recent utility bill through our contact form. Our team will review your usage and goals to provide a customized strategy tailored to your company’s needs.

How do you find the best energy rates?

We solicit bids from a network of 25+ trusted suppliers, leveraging competitive market dynamics to deliver transparent, side-by-side comparisons. You get data-driven recommendations designed to maximize savings without any sales pressure.

What happens once I choose a plan?

Once you select your preferred offer, we handle all contract details—often within the same day. You lock in your new rate immediately and start benefiting from lower monthly costs while we continue monitoring the market for future savings opportunities.

Will switching providers interrupt my current service?

No, switching energy providers through our brokerage is seamless and worry-free. Your business experiences no downtime or disruption in service. We manage all the paperwork and coordinate transitions so you enjoy uninterrupted power and new savings immediately.

What types of contracts do you offer?

We offer guidance on a range of contract options—including fixed-rate, variable, and renewable energy contracts. Our experts help you understand the benefits and risks of each, making it easy to select the best match for your budget, usage, and sustainability goals.

How does your process help my business save on energy costs?

Our team collects competitive bids from over 25 leading energy providers, ensuring you receive transparent pricing and the best rates tailored to your business needs. By leveraging market competition and our expertise, we consistently deliver greater savings than traditional utility options.

Does it cost anything to get a quote?

No, requesting an energy quote through EnergyBrokerTx is completely free. Our team gathers competitive bids from multiple providers at no cost or obligation to you.

How is EnergyBrokerTx compensated?

Our brokerage is compensated directly by the chosen energy supplier on a built-in commission basis—never by the customer. This ensures total transparency while you receive the same market rates available directly through providers.

Are there any hidden fees in the process?

No, there are no setup fees, hidden charges, or upfront costs when working with us. All supplier pricing we present already includes our standard brokerage fee built into the rate itself.

Will my business pay more by using a broker?

Not at all. In most cases, our reverse auction approach lowers your total energy costs by driving competing suppliers to offer their best rates—often below standard retail pricing.

How often do I pay EnergyBrokerTx after signing a contract?

You don’t. All billing is handled directly between your business and the selected energy provider. Our compensation is paid by the supplier under transparent, pre-agreed terms.

What if I choose not to move forward after receiving a quote?

There’s zero obligation. You’re free to review all supplier bids and only move forward if you’re satisfied with the rate and contract terms—your consultation and comparison remain 100% free.

What contract terms are available?

Typical commercial energy contracts range from 12 to 36 months, though shorter or longer options are sometimes available. EnergyBrokerTx helps you choose a term that balances price protection with flexibility, based on your business’s energy usage and forecasted market conditions.

Can I renew or renegotiate before my contract expires?

Yes. Many clients begin renewal discussions 90 to 120 days before expiration to secure new rates ahead of market changes. EnergyBrokerTx monitors market conditions and provides renewal alerts so your business can act at the most cost-effective time.

What happens if I need to cancel my contract early?

Early termination fees depend on supplier policies and how much time remains in your contract. We’ll review all cancellation provisions with you upfront to ensure you're aware of any potential penalties or options for re-contracting.

Do prices ever change during my contract?

For fixed-rate plans, your rate per kilowatt-hour remains constant for the entire term. However, variable or indexed contracts may fluctuate with market conditions or wholesale prices. EnergyBrokerTx clearly outlines rate structures so there are no surprises in billing.

How are taxes and fees handled?

All energy contracts include standard state and local taxes, which are added to your monthly utility billing. Certain energy plans may include TDSP charges (Transmission and Distribution Service Provider) fees—these are itemized by the provider but not charged by EnergyBrokerTx.

What if the power quality or delivery is inconsistent?

Suppliers are required to provide electricity that meets minimum standards for voltage, frequency, and reliability, as regulated by ERCOT and the Public Utility Commission of Texas. Performance issues are rare, but if they occur, EnergyBrokerTx will assist in coordinating with your provider to resolve them promptly.