FAQ
Frequently Asked Questions
Is San Antonio a deregulated electricity market?
No, not for most addresses. CPS Energy, a municipally-owned utility, serves the large majority of San Antonio and Bexar County and never opted into Texas's retail electric competition. A small number of addresses at the edges of CPS Energy's territory are served by AEP Texas instead, which is fully deregulated. Check your bill or the PUCT's Power to Choose tool to confirm your specific address.
Can my San Antonio business switch electricity providers?
Only if your address is served by AEP Texas or another deregulated utility rather than CPS Energy. If CPS Energy serves your meter, there's no provider to switch to — rates are set through the city's public tariff process. We'll tell you which situation applies to you for free.
If I can't switch providers, is there anything a broker can do for my CPS Energy account?
Yes — it's just different work. We verify you're on the correct commercial rate class for your usage, help you access CPS Energy's efficiency rebate programs, and apply demand-charge management strategies. None of that requires competitive choice to save you money.
What if I have locations both inside and outside CPS Energy territory?
This is common for San Antonio-based businesses with satellite sites elsewhere in Texas. We treat each address according to its actual utility status — reverse auction for deregulated locations, rate-class/rebate review for CPS Energy locations — under one coordinated relationship.
How do I find out if my specific San Antonio address has electricity choice?
Check the utility name on your current bill (CPS Energy = regulated, AEP Texas = deregulated) or use the PUCT's official Power to Choose tool. We'll also confirm it for you free, in 24 hours, as part of any quote request.
